Terms & Conditions

  1. Terms and Conditions - Last Updated: 23/07/23

    Welcome to Countryside Greetings, operated by Agripix Ltd (trading as www.countrysidegreetings.com). By accessing, using, or ordering from our website, you agree to be bound by the following terms and conditions:

    1. Contract of Sale: Goods offered on this website are supplied directly by www.countrysidegreetings.com to you. The contract of sale exists between you and www.countrysidegreetings.com (Agripix Ltd) for all purchases made through this website.

    2. Returns and Refunds: We want you to be satisfied with your purchase. If you are not happy with a product, you may return it within 15 days of purchase, provided it is in its original packaging. To initiate a return, please email us at caroline@agripix.co.uk. Please note that return shipping expenses are to be borne by you. Upon receipt of the product, we will issue a refund. In case of a damaged item, we will offer a replacement (subject to availability) or a full refund.

    3. Copyright and Intellectual Property: All images and intellectual property on this website belong to Agripix Ltd and the respective featured artists. Unauthorized use of these images is strictly prohibited without prior written permission from ourselves.

    4. Stock Availability: Please note that the stock levels featured on this website may not always be accurate at the time of order, as the stock is managed through multiple sales channels.

    GDPR Information:

    We value your privacy and take data protection seriously. Here's how we handle your data:

    1. Data Storage and Protection: Our website is hosted by Shopify, which holds your data on a secure server. Shopify is GDPR-compliant and implements technical measures to protect your personal data as it crosses borders.

    2. Data Usage: We will never share the data you provide us to fulfill online orders with third parties. If you opt into our email marketing newsletter, we may occasionally send you correspondence related to new products, special offers, or promotional codes.

    3. Data Retention: For UK accounting purposes, we are required to keep paper copies of your invoices for up to 7 years. These invoices are stored securely in locked filing systems within our offices.

    Your trust and confidence in Countryside Greetings are of utmost importance to us. If you have any questions or concerns regarding our terms and conditions or GDPR practices, please do not hesitate to contact us at caroline@agripix.co.uk.

    Thank you for choosing Countryside Greetings as your destination for heartfelt greetings and giftware. We appreciate your support and look forward to serving you!